Knowledge Management Development Centre Ltd.

Knowledge Management
Development Centre Ltd.

Tel: 8101-5632(KMDC)
Fax: 8102-5632(KMDC)




Updated Date: Dec. 15th, 2011

KMDC supports MAKE Award 2011 as Panel Judge

On 8 Nov 2011, our Chairman Eric Chan joined the 2011 MAKE Winners presentation at the Hong Kong Polytechnic University. Eric has been the final round panel judge for the Hong Kong MAKE Award for the past few years in support of the meaningful event in recognition of outstanding KM implementations. KMDC believe such recognitions would stimulate more interest in the development of KM practice in Hong Kong. Many congratulations to the HK MAKE Award winners for 2011 !!


Updated Date: Sept. 15th, 2011

KMDC hosted a seminar on 7 September 2011on boosting corporate financial performance with intellectual capital

The question of how intellectual capital (IC) can boost a company’s financial performance has generated a lot of interesting discussion among practitioners and academics both locally and internationally. To help develop Hong Kong’s knowledge-based economy and to enhance awareness of intellectual capital in the business community, KMDC organized a seminar on 7 September 2011. In a 90-minute session, two KM and IC experts, Dr Sam Chu and Dr Kin H Chan from The University of Hong Kong shared their research findings on IC and valuable insights on implications for HK firms. There was a high turnout with the seminar room closely packed. Speakers and participants had meaningful and enjoyable interactions. KMDC thanks the speakers, members and friends for their staunch support of this event.



Updated Date: Sept. 2nd, 2011

KMDC conducted 2-day KM Workshop for Thailand Metropolitan Electricity Authority on Aug 19-20, 2011

KMDC were invited by Thailand Metropolitan Electricity Authority to conduct a two-day Knowledge Management Workshop in Hong Kong on Aug 19-20. The two-day event is packed with interesting presentations and visitations. KMDC would like to thank ARUP, CLP and Ngong Ping 360 for their respective site visits over the two days. Here're some highlights from the two days to share with our members.



Updated Date: Aug 8th, 2011

Boosting corporate financial performance with intellectual capital (IC)

You're cordially invited to a seminar organized by KMDC –

Topic: Boosting corporate financial performance with intellectual capital (IC)

Speakers: Dr Sam Chu and Dr Kin H Chan – experts of intellectual capital and knowledge management from The University of Hong Kong

Date: 7 September, 2011 (Wednesday)
Time: 7:00 – 8:30 pm
Venue: Room 1002, 1/F, Hong Kong Productivity Council, 78 Tat Chee Avenue, Kowloon

This is an opportunity to share good practices and generate insights on how to improve IC performance and increase competitive edge.

For details and registration, please refer to the event flyer and registration form.



Updated Date: May. 27th, 2011

KMDC held its KM roundtable session on 25th May, 2011

KMDC held its re-formatted 2011 KM roundtable session on 25th May, 2011. As an organization actively promotes Knowledge Management in Hong Kong, KMDC’s objective for this roundtable is to create a community of active KM practitioners that could support people interested in KM, from novice on launching KM initiative to incumbent managers looking for innovative ideas to revitalize their KM projects.

Participants are by invitation only. 16 active KM practitioners from 10 different organizations had a fruitful and, somewhat, entertaining, 2 hours of active sharing. Each participant was encouraged to share their personal KM experiences which are all by confident.

Participating organizations: Art Group, Arup, BGCA, Correctional Services Department HKSAR, Deloitte Consulting, Hong Kong Design Centre, Hong Kong Productivity Council, HGC, and Mainetti (HK).

The candid exchanges and the open atmosphere can be described as electrifying.



Updated Date: May. 7th, 2011

KMDC Spring Dinner successfully held.

KMDC successfully held its Spring Dinner on Thursday, 24th March, 2011 at the World Trade Centre Club in HK. KMDC is delighted to hold this event, not only as a tradition, but also to express our appreciation to members and associates for their past support. We would like to thank Dr. Ricky Tsui* of Arup for his sharing on 'Knowledge Management – The Arup Way'. You can download the presentation file here. Thanks and we look forward to see you in future KMDC events.



Updated Date: Apr 6th, 2011

KMDC at the Online Information Asia-Pacific 2011

Online Information Asia-Pacific 2011 was successfully held on March 23 & 24, with the support from KMDC. Ms Daisy Chou, our Hon. Chairlady, had visited the exhibition and our booth and took photo with the organizer, Mr Andy Mather and Fiona Ashon, of Incisive Media.



Updated Date: Mar. 2nd, 2011

Year 2011 KMDC Spring Dinner

It has been a cold winter! To warm you up, the Executive Committee of the Knowledge Management Development Centre (KMDC) is glad to invite you and your acquaintance to the 2011 KMDC Spring Dinner scheduled to be held on Thursday, 24th March, 2011.

KMDC is delighted to hold this event, not only as a tradition, but also to express our appreciation to members and associates for their past support. It also serves as an opportunity allowing our members to connect with friends or to mingle with fellow members and KM practitioners. Our EXCO will also share with you the coming activities of KMDC. The cost of this dinner is HK$500 per person.

In addition, we are pleased to inform you that, if you join KMDC as a new member, you are FREE for the dinner party. In order to reserve your free seat, a registration fee of $200 will be required and this registration fee will be credited to you for the next member sharing session after attending the dinner. Individual, Corporate and Student Membership form can be downloaded from our web:

As our tradition, the dinner will be filled with delicious food, excellent speaker, and precious of all, great companionship. If you have missed last year’s fun and socializing, you definitely should register for this dinner as soon as you can.

To make the evening more meaningful, there will also be a sharing session from Dr. Ricky Tsui* of Arup on the following topic, 'Knowledge Management – The Arup Way'

Arup is a global firm of designers, engineers, planners and business consultants, providing a diverse range of professional services to clients around the world, and exerting a significant influence on the built environment. The firm is the creative force behind many of the world’s most innovative and sustainable projects and new design technologies, delivered by over 10,000 colleagues from 90 offices in 35 countries. Arup has established an effective Knowledge Management System for more than 10 years. The talk will introduce the KM system and culture established in the firm and how KM becomes the critical enabler for business success.

Arup is also one of the proud winners of the 2010 MAKE Awards in Hong Kong. Having played the role as one of panel judges of this competition last year, I am sure you would find Dr. Tsui’s presentation enlightening in his sharing of global KM experience in support of the growth of the world class consultancy firm.

Details of the Dinner are provided below:

Date: 24th March 2011 (Thursday)
World Trade Centre Club Hong Kong
38/F, World Trade Centre, 280 Gloucester Road, Causeway Bay, H.K.
Guest: HK$500
New member: Annual membership fee:HK$500 + Dinner registration fee $200
(the fee will be credited to your next activity)
Time: 6:30 p.m. registration, 7:00 seated
Guest Presentation: 7:00 p.m – 8:15 p.m.
Spring Dinner Celebration: 78:15p.m. – 10:00p.m.

Registration for the Spring Dinner is first-come first-served. Please complete the Registration Form and send us the bank-in slip to us at your earliest possible convenience. For further details, please call Miss Grace Lung at 8101 5632. We will close the registration once the seats are filled.

*Speaker Profile:

  Dr. Ricky Tsui holds a B. Sc. degree in engineering from the University of Hong Kong and later received a Ph.D. degree in science from the University of Cambridge. His career spans twenty years in high technology research, product and process development, management and marketing. He worked in a semi-government organization for many years as a senior consultant and had numerous successful cases to provide innovative process re-engineering solutions to the industry. He won several awards on machinery and process design. As currently the Arup R&D leader in East Asia Region, an international engineering consulting firm, he has been actively facilitating business driven research, mostly in collaboration with universities, to develop applied technologies for the built environment. He is also leading the formulation and implementation of an effective knowledge management strategy in the region and has particular interest in using KM as a productive tool to facilitate corporate innovation.



Updated Date: Feb. 17th, 2011

KMDC supports Online Information Asia-Pacific 2011

We'd like to invite you to attend a new event, supported by KMDC; Online Information Asia-Pacific 2011 taking place at the Hong Kong Convention and Exhibition Centre (23-24 March 2011). It is an event designed to help you meet the challenges and opportunities that face the information and information management profession and will provide an unrivalled networking, learning and supplier research experience.

This 2 day event comprises of a:
1. Free exhibition which showcases the latest products and services that allow you to access, manage, manipulate and publish information
2. Free seminar programme taking place in theatres in the exhibition hall
3. Two day Managing Enterprise Information Conference for which KMDC members are eligible for an early bird discount
4. One day Business Information Forum

Please click here for download more information. You can also find the conference details here.


Updated Date: Oct. 28th, 2010

KM sharing on 28th October, 2010

KMDC would like to thank Dr. Alex Lau for his sharing session with KMDC members on 28th October, 2010. Dr. Lau's lively presentation and insight demonstrated the different degrees of KM involvement, in various levels, SME were applying nowadays. Many companies began their KM journey as IP protection projects which may lead to other KM projects contributing to sustainable organic growth to their companies.

Download the presentation file here.


Updated Date: Oct. 12th, 2010

Knowledge Management through strategic protection and management of Intellectual Property

In this era of Knowledge Economy, it is extremely difficult for a company to sustain a strategic competitive edge unless a holistic approach to Knowledge Management is implemented. Protection of Intellectual Property (IP) is well considered as a key component in building such approach. Mr. Alex Lau, a renowned Intellectual Property expert, will share his experience on IP rights issues and how management of IP could support a good KM strategy, and ultimately the corporate strategy.

Speakers: Mr. Alex Lau is the Intellectual Property Manger of Federation of Hong Kong Industries. Alex received his Bachelor of Social Science from University of Macau; LLB from Peking University of PRC; LLB (Hons) from City University of Hong Kong; Master of Law (Chinese and Comparative Law with Credit) from City University of Hong Kong and are currently a Ph.D (candidate) at China University of Political Science and Law. Research Area:-International Competition Law
Alex worked as a Legal Executive in Legal Professional for over twenty years before joining the Federation. He is the IP Advisor to HKSAR Trade and Industries Department, Hong Kong Trade Development Council and Hong Kong Design Centre.
Publications: - The Second Pan-PRD Regional Intellectual Property Cooperation Forum 2006 The Third Pan-PRD Regional Intellectual Property Cooperation Forum 2007 Hong Kong’s Policy Regarding Intellectual Property Professionals

Date/Time: Oct 28, 2010, Thursday, 7:00pm – 8:30pm (Registration at 6:45pm)
Venue: Hong Kong Productivity Council Building, 78 Tat Chee Avenue, Kowloon Tong, KOWLOON
(Kowloon Tong MTR Station Exit C)
Language: Chinese (with English terms)
Registration fee:

Member : $100, Non-member : $150
- Maximum number of participants for the event is restricted to 25. In the event of over-registration, priority will be given to current, renewed and new members of the KMDC.

Please complete the registration form and email to us ( or fax it to 8102-5632.


Updated Date: Sept. 27th, 2010

KMDC and HKQMA visit to Ngong Ping 360 [Sept. 11st 2010]

KMDC and its members were given the treatment of VIPs on 11th September, 2010, during an academic visit to Ngong Ping 360 (NP360). The session was a joint event between HKQMA and KMDC. We would like to thank HKQMA and the Cable Car Operations and Maintenance Manager for NP360, Mr. C. K. Chung, for providing us with an in-depth presentation on NP360 about its past, present and near future. Please click here to download a review of the event. More Picture Link: Click here & here.



Updated Date: Sept. 10th, 2010

KM Journey – How MTR did it? Successfully held on Sept. 10th, 2010

KMDC visited MTR Corporate on 11 August 2010 for a wondering presentation of MTR’s Learning Organization and Knowledge Management Programme. The two hour session was well received by the audience. Members actively participated in the Q&A session and raised some very interesting questions and discussions. We’d like to thank Mr. David Leung, Mr. Philip Wong, Ms. Myra Ching and Mr. Felix Ng for the support and wondering presentations. We look forward to collaborate with MTR further in our future events.



Updated Date: July. 19th, 2010

Knowledge Management Journey – How MTR did it?

MTR Corporation started its KM journey as early as in 1997. To cope with the challenges of increasing customer service demands, advancement of railway technologies and expanding railway operations, MTR Corporation launched its Learning Organization and Knowledge Management program to leverage the people and human capitals in a more structured and effective manner. KMDC members have a golden opportunity to visit MTR Corporation on 11 August 2010 (Wednesday) where colleagues of MTR Corporation will introduce its KM journey. A presentation of how MTR working through its Community of Practice (CoP) by using a platform, the "MTRCreator", will be presented during this special session. Don’t miss this special event. Details are given below:

Date: 11 August 2010 (Wednesday)
Time: 1215 – 1345 hours, registration at noon
Venue: Auditorium, Ground Floor, MTR Headquarters Building, Telford Plaza, Kowloon Bay
Language: Cantonese
Exclusive to KMDC member only (due to limited seats). Registration will be made on a first-come first served basis.
Members are required to give the names in English, company names and contact telephone numbers for security and administration purposes.

Please complete the registration form and email to us ( by July 29 (Thursday) office closure time.


Updated Date: May. 13th, 2010

Knowledge Sharing and Collaborations with IT Professionals

Announced at the recent KMDC Spring Dinner 2010, KMDC will collaborate with Pacific Coffee Company (PCC) to organize a series of Knowledge Cafe events at PCC Coffee Houses. The first of the series will be held on May 25th, 2010 at PCC InnoCentre Kowloon Tong. The focus will be Knowledge Sharing and Collaborations with IT Professionals. Join us and many other IT professionals to discuss practical KM techniques and skills that can be used to encourage effective collaboration and fruitful discussion within IT departments or organizations. See you on May 25 2010!

Objectives: To jointly reveal & discover some of the practical KM techniques and tools that IT professionals can use to encourage knowledge sharing and collaboration in IT dept/organization.

  • LEARN TOGETHER - Knowledge Cafes are places where collective learning is happening.
  • SAFE - Conversation with no authority.?
  • FUN - When you speak, people are all ears. You are learning from the people attending.

Download the Registration form here.

Date: 25th May, 2010 (Tuesday)
Time: 6:15 pm - 8:00 pm
Venue: Pacific Coffee, 1/F InnoCentre, 72 Tat Chee Avenue, Kowloon Tong, KOWLOON
Fees: HK$50 for KMDC Corporate member, HK$90 for KMDC member, $130 for non KMDC member/ accompanied with KMDC member, HK$180 for non KMDC member



Updated Date: May. 10th, 2010

APCSC Customer Relationship Excellence (CRE) and Customer Service Quality Standard (CSQS) Leadership Summit 2010

The Annual APCSC Customer Relationship Excellence (CRE) and Customer Service Quality Standard (CSQS) Leadership Summit will be held on June 1-2, 2010 in Hong Kong. KMDC will once again be one of the supporting organizations for this event.

Date: 1 & 2 June 2010
Time: 09:00 – 17:00
Place: Langham Place Hotel, Hong Kong
Address: 555 Shanghai Street, Mongkok, Kowloon, Hong Kong

Click here for the programme rundown.



Updated Date: May. 6th, 2009

Thanks for joining us at KMDC Spring Dinner 2010

KMDC Spring Dinner 2010 was successfully held at World Trade Centre Club on Tuesday April 27th 2010. About 50 members and guests joined KMDC Exco members in an enjoyable evening with inspirational sharing from Mr. Bert Figearo, Director of International Franchise Development of Pacific Coffee Company. It was also announced that the Knowledge Cafe event will be held on a regular basis at different PCC Coffee houses in the upcoming months! We!|d like to thank Mr. Figearo for his presentation and sharing. We look forward to see you all at upcoming Knowledge cafe events!



Updated Date: Mar. 31st, 2010

KMDC Spring Dinner 2010 on April 27th 2010

The local weather has indicated it is time for our annual KMDC Spring Dinner event. While some Spring Dinners events feature mainly food, lucky draws and games, KMDC dinner events are known to be a learning opportunity, a joyful celebration of friendships, as well as an entertaining evening of laughter. Our past gatherings have featured distinguish speakers from Wal-Mart, adidas-Group, HK Police Force, JOS and many other world-class organizations. Participations from members, diploma course alumni, and friends from other associations have made our events memorable in its own way.

KMDC Spring Dinner 2010 will be held at World Trade Centre Club on Tuesday April 27th 2010 at 7pm. In addition to the fine Chinese Cuisine and wines for our events, you may find a pleasing aroma of java too. One of the key sponsors of our 5th Anniversary event last year, Pacific Coffee Company, will be sharing about their KM journey with our members and friends.

We are honored to have Mr. Bert Figearo, Director of International Franchise Development of Pacific Coffee Company, to be our keynote speaker on the night. Mr. Bert Figearo has a wealth of hands-on experience in international brand and franchise development. He will share with us the KM practice in PCC in leveraging brand equity for extraordinary business growth, the trade secrets of brand licensing, the importance of brand consistency and positioning and how PCC maintain them across its franchisees in the region. Register TODAY! Download the Registration form here.

Year 2010 KMDC Spring Dinner

Date: April 27, 2009 (Tuesday)
Time: 7:00 !V 9:30pm (registration at 6:30pm)
Venue: World Trade Centre Club, 38/F, World Trade Centre, 280 Gloucester Road, Causeway Bay, Hong Kong
Fees: HK$200 for current member*, $250 for new member, $450 for non-memberh
*include member who is renewing the membership at the same time.


Updated Date: Mar. 24th, 2010

KMDC Honorary Chairlady gave lecture at City University of Hong Kong

Miss Daisy Chou, KMDC Honorary Chairlady, gave a guest lecture, 'Evolution of Quality Management', to a group of Engineering Management undergraduates from SCOPE of City University on March 18. Miss Chou had presented to them the fundamental differences among various management philosophies and practices, the revolution from Scientific Management to Quality Management and the evolution from Quality Management to Knowledge Management. She also highlighted the differences between the role and responsibility of quality consultants and Six Sigma Black Belt holders. Towards the end of the session, Miss Chou gave some insights into quality improvement methods in the form of 'Dos and Don'ts checklist'. Members can login to the member system to download the document.


Updated Date: Mar. 11th, 2010

KMDC Event: Knowledge Management: 'How do we find !K?' on Thursday March 25th 2010

KMDC is organizing an interesting round table event titled Knowledge Management: 'How do we find ...?' on Thursday, March 25, 2010.

Before we start to look for the 'things' that we want, there are many questions that need to be answered. Why are we looking for? What could we do to help us find "things" more effectively? How do we know when we have found the 'things'?

We are pleased to have Bill Proudfit as our round table leader on a topic of 'How do we find knowledge?' Bill is an expert in creating practical knowledge management processes around records, documents, file-shares, document management systems and web-sites. Beginning with his 30 minute presentation, we shall share with us some current KM theories, practices and methodologies. He will facilitate a round table formatted discussion among the participants. This is an opportunity to get familiar with current practices and ideas on knowledge management and push the limits on what we know and how we know it.

This is a knowledge sharing session you should not miss. Please register as early as possible as VERY limited seats are available under the round-table format. Download Registration form HERE.